Privacy Policy

Hoprise Wellness Pvt. Ltd. ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with our services. By using the website, you agree to the terms of this policy.

1. Information We Collect

We collect information to operate our website, provide services, and improve user experience. Information we collect includes:

1.1 Personal Information

Contact details such as name, email address, phone number, and postal address when voluntarily provided.
Account details and credentials when you register for an account on the Website.
Payment or billing information when you make purchases (payment data may be processed by trusted third-party payment processors).

1.2 Non-Personal Information

Technical and usage data (browser type, operating system, device identifiers, IP address).
Analytics and performance data (pages visited, time on site, referral source).
Cookies and similar tracking technologies used to personalize and improve the website experience.

2. How We Use Your Information

We may use the information we collect to:

Provide, maintain and improve the Website and our services.
Respond to inquiries, requests, or support issues, and send administrative communications.
Process payments and facilitate transactions (where applicable).
Analyze usage patterns and perform site analytics to optimize performance and content.
Comply with legal obligations and protect our rights and interests.

We do not sell your personal information to third parties. Where applicable law requires or permits, we may share aggregated or de-identified information that cannot reasonably be used to identify you.

3. Cookies & Tracking Technologies

We use cookies, web beacons and similar technologies to collect non-personal information and improve the user experience. You can manage cookie preferences through your browser settings; however, disabling cookies may affect some website functionality.

4. Third-Party Services & Links

The Website may include links to third-party sites and integrate services from external providers (for analytics, payments, hosting, or other functionality). Those services operate under their own terms and privacy practices. We are not responsible for their policies or content.

Where applicable, we may receive compensation from partners for referrals or for products and services accessed via the Website. This does not affect your price and is intended only to support the operation of our services.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect the personal data under our control. However, no transmission or storage of data is completely secure; we cannot guarantee absolute security of information.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal, tax, or accounting requirements. When information is no longer needed, we will securely delete or anonymize it.

7. Your Rights & Choices

Where applicable law provides you with certain rights regarding your personal data, you may have the right to:

Access, correct, or update your personal information;
Request deletion or restriction of processing;
Object to certain processing activities and withdraw consent where processing is based on consent;
Receive a copy of your data in a common, machine-readable format (data portability).

To exercise any of these rights, contact us using the details below. We may require verification of identity before fulfilling requests.

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a child without parental consent, we will take steps to delete the information.

9. International Transfers

If you are accessing the Website from outside India, your information may be transferred to, stored, and processed in India or other jurisdictions. We will take appropriate safeguards required by applicable law when transferring personal data across borders.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Effective date" at the top indicates when the policy was last revised. We encourage you to review this page periodically to stay informed about any changes.